E-commerce (or electronic commerce) is a term that has received wide publicity in the media over the last few years. The power of conducting business over the Internet has the potential of generating new revenue streams for your business and providing added convenience for your existing customers.

E-commerce websites (or Online Stores as they are known) are most effective for product based businesses however service based businesses can also benefit from the powerful features an e-commerce website has to offer. For example, a travel agent could offer e-commerce to their customers so that they can book flights and accommodation online. Regardless of whether you’re selling a product or providing a service, an e-commerce website is a smart choice for your business.

 

VISA International recently published an article (27/04/2005) which announced that Australia now ranks as the 3^rd largest spender in terms of online shopping behind the US and UK but ahead of Canada and Japan. VISA recorded Australians spending a massive AU$617 million on e-commerce websites, up 38% on compared with the previous year. The average online sales was approximately AU$140 and what’s even more exciting is that these figures were only based on sales made using a VISA card!

 

KDG can develop a custom e-commerce solution to help you capitalise on this booming new economy. If you are looking at selling online but don't have the capital to invest in a custom e-commerce solution you may wish to look at the range of online store packages KDG have developed for Kinetic Websites. You may want to start with a basic Product Catalogue and move on to an Online Order Form or powerful Shopping Cart System & Credit Card Payment Gateway. Whatever you choose, you can be sure that KDG have the right solution for your business.

 

All our custom solutions are tailored to your businesses internal processes ensuring a streamlined and familiar transition to the online trading medium. Our modular approach to e-commerce development makes it easy to implement your desired solution into your new or existing website. The following is a summary of the services our company can offer your business to make it operate more productively around the clock – reaching more potential customers nation-wide and around the globe:

 

 

Give your customers access to your product catalogue online. This can either be publicly available or restricted to members and existing customers by way of a Secure Login Area (eg. username and password required). KDG’s Product Catalogues are keyword searchable and can be grouped into Categories.

 

Offer your customers the flexibility of placing orders from your website. The orders are sent via email, along with the preferred payment option and delivery information. Your business receives the order, arranges the payment terms (eg. Direct Deposit, COD, EFTPOS/Cash at store etc.), fills the order then either delivers the goods or prepares them for pickup by the customer.

 

A shopping cart system allows your customers to browse your catalogue and add as many products/services they would like to a virtual ‘basket’. They can then choose to go to the Checkout to purchase their selected products. The checkout may be a Manual Payment or Automated Payment system.

 

A customers credit card details can also be sent with their order using a Secure SSL Connection and optional Encryption Software to encrypt the customer’s credit card number. Once you receive the email, enter the encrypted credit card number into the decryption software, process the payment manually using an EFTPOS terminal/machine then arrange the shipping of your product or book your service.

 

Coupled with an Online Ordering System, a secure, Real-Time Credit Card Payment System offers your customers the immediate satisfaction of making an online purchase. Your nominated Merchant Bank Account is credited, and you fill and deliver the order. When it comes to processing credit card transactions via the Internet, customers need to feel that their details are not being misused. KDG’s secure transaction solutions offer the latest encryption methods to ensure your clients’ information is locked, protected and discarded after processing.